Helping Hand Scheme

If you would like a little extra help when using the bus the Helping Hand Scheme is designed to give bus passengers a helping hand and is a simple way to help the drivers help you. A credit card sized information card, which is yellow, has been produced which can hold a brief written instruction for the driver, the passenger simply shows the card to the driver when they board the bus. The driver is therefore made aware of the passenger’s needs or requirements quickly, directly and discreetly without the passenger having to verbally communicate it.

Most bus companies across Sussex are joining in this scheme and applications can be made to Helping Hand Scheme, 43 Conway Street, Hove, BN3 3LT or apply online at www.buses.co.uk or phone 01273 886200.

Some of the examples of Helping Hand messages:

"Please wait until seated” for passengers that may be unsteady on their feet.

• "Speak loudly and clearly"
• "Please lower the step"
• "Please face me, I lip read"
• "Please be patient if I am confused"
• and many more.